LEGAL
PROTOCOLS
Privacy Policy
Effective Date: January 2026 | Last Updated: January 2026
1. Data Controller
The data controller responsible for the processing of personal data collected through this website is modernlayoutworks, located at Carrer de Sorní 14, València, Eixample, España. For any data protection inquiries, you may contact us at [email protected] or +34 636 80 37 29.
2. Data Collection and Purpose
We collect personal data solely for the purpose of providing our web design and AI integration services. The following categories of personal data may be processed:
- Identification Data: Name, email address, and phone number provided through our contact form for the purpose of responding to service inquiries and project proposals.
- Technical Data: IP address, browser type, operating system, and access timestamps collected through standard server logs for security monitoring and service optimization.
- Usage Data: Pages visited, duration of visits, and navigation patterns collected through essential cookies to improve website functionality.
3. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds under the General Data Protection Regulation (EU) 2016/679:
- Article 6(1)(a) — Consent: You have given explicit consent for the processing of your personal data for one or more specific purposes, such as subscribing to communications.
- Article 6(1)(b) — Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, or for the execution of pre-contractual measures taken at your request.
- Article 6(1)(f) — Legitimate Interest: Processing is necessary for the purposes of the legitimate interests pursued by modernlayoutworks, except where such interests are overridden by your fundamental rights and freedoms.
4. Data Retention
Personal data submitted through contact forms is retained for a maximum period of 24 months from the date of submission, unless an ongoing business relationship requires extended retention. Server log data is automatically purged after 90 days. You may request the deletion of your data at any time by contacting [email protected].
5. Data Sharing and Third Parties
modernlayoutworks does not sell, rent, or share personal data with third parties for marketing purposes. Data may be shared with the following categories of recipients only when strictly necessary:
- Hosting infrastructure providers (server location within the European Economic Area).
- Payment processing services for transaction fulfillment.
- Legal authorities when required by applicable law or court order.
6. International Data Transfers
All personal data is processed within the European Economic Area (EEA). In the event that data transfer outside the EEA becomes necessary, modernlayoutworks ensures that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, in compliance with Chapter V of the GDPR.
7. Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights regarding your personal data:
- Right of Access (Article 15): You have the right to obtain confirmation as to whether your personal data is being processed and to receive a copy of that data.
- Right to Rectification (Article 16): You have the right to request the correction of inaccurate personal data.
- Right to Erasure (Article 17): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Right to Restriction (Article 18): You have the right to request the restriction of processing under certain circumstances.
- Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object (Article 21): You have the right to object to the processing of your personal data based on legitimate interests.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your data protection rights have been infringed.
8. Data Security
modernlayoutworks implements appropriate technical and organizational measures to ensure the security of personal data, including but not limited to: encryption of data in transit (TLS 1.3), access controls, regular security audits, and staff training on data protection practices.
9. Changes to This Policy
modernlayoutworks reserves the right to update this Privacy Policy at any time. Changes will be published on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
10. Contact
For any questions regarding this Privacy Policy or to exercise your data protection rights, contact:
modernlayoutworks
Carrer de Sorní 14, València, Eixample, España
Email: [email protected]
Phone: +34 636 80 37 29
Refund Policy
Effective Date: January 2026 | Last Updated: January 2026
1. Scope
This Refund Policy applies to all services provided by modernlayoutworks, registered at Carrer de Sorní 14, València, Eixample, España. It governs the conditions under which refunds may be requested for web design, AI integration, and related technical services.
2. Milestone-Based Refunds
All projects are structured around defined milestones. Refund eligibility is calculated based on the project completion stage at the time of the request:
- Pre-Discovery Phase (0% complete): Full refund of any advance payments, minus administrative processing fees of 5%.
- Discovery & Architecture Phase (1–25% complete): Refund of 75% of the remaining project value, minus costs for work already delivered.
- Development Phase (26–75% complete): Refund calculated proportionally based on undelivered milestones. Work already completed and delivered is non-refundable.
- Deployment Phase (76–100% complete): No refund available. All delivered components are considered final and accepted.
3. Non-Refundable Items
The following are excluded from refund eligibility:
- Third-party software licenses, API subscriptions, and hosting fees already provisioned.
- Work completed under approved change requests beyond the original project scope.
- Services rendered for more than 30 calendar days without a formal dispute notification.
4. Refund Request Process
To request a refund, submit a written request to [email protected] including your project reference number, a description of the issue, and supporting documentation. Refund requests are reviewed within 10 business days. Approved refunds are processed within 14 business days via the original payment method.
5. Dispute Resolution
In the event of a dispute regarding refund eligibility, modernlayoutworks will engage in good-faith mediation. If no resolution is reached within 30 days, either party may refer the matter to the competent courts of València, España, in accordance with applicable consumer protection legislation.
6. Contact
For refund inquiries, contact:
modernlayoutworks
Carrer de Sorní 14, València, Eixample, España
Email: [email protected]
Phone: +34 636 80 37 29
Terms of Service
Effective Date: January 2026 | Last Updated: January 2026
1. Acceptance of Terms
By accessing or using the services provided by modernlayoutworks, located at Carrer de Sorní 14, València, Eixample, España, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.
2. Scope of Services
modernlayoutworks provides web design, AI model integration, machine learning pipeline deployment, and related technical services. The specific scope, deliverables, timelines, and pricing for each project are defined in a separate Project Proposal or Statement of Work agreed upon by both parties prior to project commencement.
3. Client Obligations
The client agrees to:
- Provide accurate, complete, and timely information required for project execution.
- Respond to milestone review requests within 5 business days to maintain project timelines.
- Ensure they have the legal right to provide any content, data, or materials submitted for use in the project.
- Designate a primary point of contact for all project communications.
4. Intellectual Property
Upon full payment of all invoiced amounts, the client receives full ownership of all custom-developed deliverables, including source code, design assets, and documentation created specifically for the project. modernlayoutworks retains ownership of pre-existing tools, frameworks, libraries, and general methodologies used in the delivery of services. Each party retains all rights to their respective pre-existing intellectual property.
5. Payment Terms
Payment terms are as specified in the Project Proposal. Unless otherwise agreed:
- A 40% advance payment is required before project work commences.
- Milestone payments are invoiced upon delivery and are due within 14 calendar days.
- The final 10% is invoiced upon project completion and is due within 7 calendar days of delivery.
- Late payments incur a statutory interest rate of 8% per annum, plus a fixed compensation of €40 for recovery costs, in accordance with EU Directive 2011/7/EU.
6. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of the project. This obligation survives the termination of the agreement for a period of 24 months. Confidential information includes but is not limited to: business strategies, technical specifications, source code, client data, and financial information.
7. Limitation of Liability
To the maximum extent permitted by applicable law, modernlayoutworks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of its services. The total liability of modernlayoutworks under any engagement shall not exceed the total amount paid by the client for the specific project giving rise to the claim.
8. Force Majeure
Neither party shall be liable for any failure or delay in performance resulting from causes beyond reasonable control, including but not limited to: natural disasters, pandemics, government actions, internet infrastructure failures, cyberattacks, or third-party service outages.
9. Termination
Either party may terminate a project agreement with 15 calendar days' written notice. In the event of termination:
- The client is responsible for payment of all work completed up to the termination date.
- modernlayoutworks will deliver all completed work products to the client within 10 business days of termination.
- Any advance payments for undelivered work will be refunded in accordance with the Refund Policy.
10. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the Kingdom of Spain and the applicable regulations of the European Union. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of València, España.
11. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
12. Changes to These Terms
modernlayoutworks reserves the right to modify these Terms of Service at any time. Material changes will be communicated via email to active clients at least 14 days before taking effect. Continued use of services after the effective date constitutes acceptance of the revised terms.
13. Contact
For questions regarding these Terms of Service:
modernlayoutworks
Carrer de Sorní 14, València, Eixample, España
Email: [email protected]
Phone: +34 636 80 37 29